Privacy policy
Last updated: 2026-05-21
LGPD · BRThis Privacy Policy describes how Luminasoft collects, uses, stores, and protects personal data from visitors and clients of luminasoft.com.br.
1. Data collected
We collect data you voluntarily provide (name, email, WhatsApp, message) through contact forms, as well as automatic navigation data (IP, user-agent, pages visited) via analytics tools.
2. Purpose of processing
- Respond to contact and quote requests
- Improve site experience and content offered
- Comply with legal and regulatory obligations
3. Legal basis (LGPD)
Processing is based on consent (art. 7, I), contract execution or preliminary procedures (art. 7, V), and legitimate interest (art. 7, IX) of Luminasoft.
4. Sharing
We do not sell, rent, or trade personal data. We may share with data processors (Google Analytics, email services) under confidentiality agreements.
5. Data subject rights
You have the right to confirmation, access, correction, anonymization, portability, deletion, information about sharing, and consent revocation. To exercise these rights, email [email protected].
6. Retention
Contact data is kept for as long as necessary to respond to the request or comply with legal obligations.
7. Security
We apply reasonable technical and administrative measures to protect data against unauthorized access, loss, or alteration.
8. Contact
Data Protection Officer: [email protected].
9. Changes
This policy may be updated. The last update date is shown at the top of this page.